The following instructions are for Chrome on a Windows 11 or Windows 10 pc. The instructions are similar for most browsers, including Microsoft Edge and Mozilla Firefox with minor alterations.
From a Windows PC Open a browser and enter: https://vdi.smart-mail.net
Enter your username in the format username@yourdomain.com and password.
Click on the Sign in button. 
If prompted to remember your password, select “No” when using a Public computer.
On the Work Resources screen under the Connect to a remote PC tab click on the pool you have been assigned. Usually this will be your company name.
Note: Chrome and Edge download the RDP file. Open the file to proceed.**
If you receive a Remote Desktop Connect box, click Connect.
Enter your username and password again.
Accept the certificate prompts that follow making sure to check the box Don’t ask me again for the connection to this computer.
The Remote Desktop Service will now open to your personal workspace.
Notes affecting Remote Desktop Services. Most applications and software will run normally. Many will run better than you are used to. There are however some applications which you may choose to run from your local desktop. These include applications which are video or audio intensive and streaming services.
Examples of services you may wish to run on your location desktop:
- YouTube
- Pandora/Spotify/Internet Radio
- Netflix/Hulu
- Etc.
These types of streaming services often provide a better experience run from your local desktop.
You will find your experience is best if you do not:
- Change the desktop background.
- Install applications which are not approved.
- Install or Configure screensavers.
When finished, select the Windows Start button and Sign Out.
Do not forget to Sign out from then the upper right corner of the Work Resources screen.
For security, Close your browser.
You may choose to Disconnect for short periods which leaves your applications running as you left them. This facilitates logging back on and picking up where you left off.
When you leave for the day, close your applications and log off.
** Chrome can be made to Open RDP files saving you the steps to open the file.
When the file downloads, right Click and select “Always open files of this type”. From now on Chrome will open the RDP file when you logon.