Windows 11 Update can break the Remote Desktop Services Protocol used by Windows 11 to connect to any remote desktop. So far the bug is isolated to Windows 11 only - if you have Windows 10 this article is not applicable.
Note: This article requires making adjustments to the Windows registry. Use the instructions contained herein only if you are familiar with the registry and comfortable making changes.
If you are uncomfortable making these changes, or would prefer SmartCloud technicians make the changes for you, contact our offices at 281-970-1234.
The following instructions will repair the Windows 11 Remote Desktop protocol.
- In the Run dialog box, type Regedit and hit Enter to open Registry Editor.
- Navigate or jump to the registry key path below:
HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client
- At the location, right-click on the blank area on the right pane and then select New > DWORD (32-bit) Value to create a registry key and then rename the key as RDGClientTransport and hit Enter.
- Double-click on the new entry to edit its properties.
- Input 1 in the Value data field.
- Click OK or hit Enter to save the change.
- Exit Registry Editor.
- Restart your PC.
A registry file with the fix can be found here to run/import into the registry.
NOCShare\SmartCloud Scripts and Desktop customization\Win11 RDP Bug Reg fix\Win 11 RDP Bug Reg Fix.reg